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Document Retrieval Frequently Asked Questions (FAQs)Help

General Browser & Display View/Download Other FAQs

General

Who do I contact for questions about Documents viewed in TDR?
If I sort the documents in a TDR record in a different order than the default order, and then download the entire record as a PDF, will the documents download in the order I sorted them, or the default order?
Does TDR limit downloads?
What is TDR 2.0?
Who do I contact regarding suggestions and enhancements to the TDR 2.0 system?
What information can I view in TDR?
Is the information I am viewing in TDR current?
Who do I contact to request a record be added to the TDR database?

Browser & Display

Why does nothing happen when I enter a number and click the "submit" button?
Why can't I print my document, or a specific portion of the document, from the document list or the browser view?
Does TDR run with all web browsers?
Does TDR 2 require a browser plug-in or extension to view PDFs?
Why can't I see what I think should be the first document in the document list in TDR?
Does TDR run with all computer platforms?

View/Download

How do I - search and view Employee Information?
How do I print documents?
What software do I need on my computer to view and download documents in TDR?
How do I download file documents from TDR?

Other FAQs

How do I retrieve data in bulk?
Why does it takes 15 seconds or more sometimes for the multimedia file to start playing?